Contact Us
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. You can reach us through convenient communication channels for quick responses and clear guidance. Whether you need help with deposits, verification, or site issues, our agents will walk you through the steps and keep you updated until everything is resolved. Live chat is also available for faster help.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7) |
| General enquiries | [email protected] (Mon-Fri, 09:00-18:00) |
| Affiliate enquiries | [email protected] (Mon-Fri) |
| Phone | +1 416 539 2741 |
| Working hours | 24/7 |
| Payments | [email protected] |
| Privacy requests | [email protected] |
| Typical response time | Under 24 hours |
Contact by email
Email is our preferred contact method for detailed requests, account-related issues, or any situation requiring documents or explanations. Please send your message to [email protected] with a clear subject line and current contact details to help us respond quickly. Including your account ID and relevant attachments up front will reduce delays and speed up resolution.
Submit your enquiry
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day, while simple requests often receive faster replies. More complex issues, such as account verification or payment investigations, may take longer depending on their nature and the documentation required. We appreciate your patience and will keep you updated throughout the process.
Feedback
We want to hear from you - share feedback, suggestions, or ideas to help improve the site. Your input is reviewed carefully by our team and used to improve features, promotions, and the overall user experience. Send your thoughts anytime and we’ll consider them for future updates. Thanks for helping make the site better for players across Canada.